Effective Date: 1/1/2025
Introduction
Welcome to Ulin. By accessing or using our website (ulin.co.uk) and services, you agree to these Terms of Service. If you do not agree, please do not use our services.
Services
Ulin provides AI, automation, and consultancy services. Specific details of our services are outlined in individual contracts with clients, including:
Deliverables and timelines agreed upon at the start of each project.
Retainer-based services subject to monthly agreements and adjustments.
Plug-and-play solutions provided as is, with optional implementation support available for an additional fee.
Use of Website
You agree not to:
Use the website for unlawful purposes.
Attempt to gain unauthorised access to our systems.
Disrupt website functionality or engage in harmful activities such as distributing malware.
Intellectual Property
All content, trademarks, and logos on this website are owned by Ulin. You may not reproduce, distribute, or modify any content without written permission.
Payment and Refunds
Payments for services must be made as agreed in the contract.
Retainer services are billed monthly, with payments due in advance.
Project-based work requires an upfront deposit, with the remaining balance due upon completion.
Refunds are only processed in cases where Ulin cannot fulfil the agreed-upon services.
Limitation of Liability
We are not liable for:
Indirect or consequential losses arising from website use or services.
Temporary interruptions of website access or service delays beyond our control.
Dispute Resolution
Any disputes arising from these terms or services will be resolved as follows:
Mediation: Both parties agree to first attempt resolution through mediation with an independent mediator.
Arbitration (if mediation fails): If mediation does not resolve the dispute, it will proceed to arbitration under UK arbitration laws.
Legal Proceedings: If arbitration fails, the matter may be taken to the courts of England and Wales.
Governing Law
These terms are governed by the laws of England and Wales.
Contact Information
For questions or concerns, please contact us:
Email: info@ulin.co.uk